Job Description:

PURPOSE/OBJECTIVE
To assist in sales of retail merchandise, including ski/snowboard equipment, clothing and accessories.


DUTIES & RESPONSIBILITIES
•Provide superior customer service (internal and external) at all times. Follow The Resort’s etiquette
guidelines.
•Count out cash register drawer, including setting up the bank and completing the daily count sheet.
•Greet and assist customers with purchases, utilizing The Canyons Retail Sales and Service Standards.
•Understand and control the steps of a sale to increase sales per hour, items per transaction, and average
sale.
•Become familiar with the sport of skiing/riding and The Canyons services.
•Understand features and benefits, sizing and fit of ski/snowboard wear.
•Effectively work with customers in ski/snowboard wear sales.
•Become familiar with The Canyons retail inventory in all locations.
•Assist in arranging merchandise according to store design.
•Open and close store ensuring proper checklist procedures are followed.
•Preserve the look and feel of the sales floor (i.e., cleanliness, organization and merchandising).
•Assist with periodic inventories and in maintenance of proper inventory levels.
•Complete daily and weekly reports as assigned.
•Understand and properly use any theft deterrent system provided.
•Receive and display new merchandise correctly by doing paperwork, displays and backstocking.
•Assist with various store operations as needed.
•Keep abreast of new products and equipment in the industry.
•Perform other duties as assigned.


WORKING RELATIONSHIP
Works under the direct supervision of the Retail Director/Supervisor and other senior staff.


PHYSICAL REQUIREMENTS
•Ability to stand for long periods of time.
•Ability to bend, lift and carry heavy objects.

Job Requirements:

QUALIFICATIONS •High School Education or equivalent preferred. •Previous retail sales experience desired. •Attention to detail. •Knowledge of ski/snowboard clothing, equipment and tuning preferred. •Ability to interact effectively with guests’ concerns and issues in a professional manner. •Basic computer skills. •Previous customer service experience required. •Ability to work in a high volume environment.
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Contact Information