Job Description:

It’s a Big Universe…Where Do You Fit In? We have the perfect place for you at Universal Orlando®. Only you can help make our exciting attractions come to life for our guests, all while having an unforgettable experience of your own. Join us today and you’ll see that our jobs are far from ordinary. Just like our people. NOW HIRING Guest Services Coordinator These positions are responsible for resolving sensitive guest situations on an individual basis through phone calls, letters, or personal interactions. Asks exploratory questions to identify concerns, needs, and expectations as well as fully investigate issues such as: long lines, crowd control, inclement weather, negative employee comments, height restrictions, property damage and inoperable attractions. Determines and provides appropriate level of guest recovery. Qualified candidates must:

Possess excellent communication skills

Be comfortable handling a variety of guest situations

Have basic computer skills

Be comfortable cash handling and upgrading all park admissions media

Be able to stand for long periods of time These positions include: -Free Admission -Complimentary Tickets -Team Member Events -Special Discounts

Apply online today!

www.universalorlandojobs.com

^{Sign Language interpreters will be provided. Universal elements and all related indicia TM & © 2010 Universal Studios. © 2010 Universal Orlando. All rights reserved. EOE.}

How To Apply:

Full-time, part-time and seasonal positions are available now. Complete with discounts, passes, and other extraordinary perks!

Apply Online, Anytime At:
www.UniversalOrlandoJobs.com.

Sign Language Interpreters available. Universal elements and all related indicia TM & © 2009 Universal Studios. © 2009 Universal Orlando. All rights reserved. EOE.

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