Job Description:

It’s a Big Universe…Where Do You Fit In?

We have the perfect place for you at Universal Orlando®. Only you can help make our exciting attractions come to life for our guests, all while having an unforgettable experience of your own. Join us today and you’ll see that our jobs are far from ordinary. Just like our people.

NOW HIRING
Attractions Attendant

Responsible for the safe operation of rides, shows, and attractions and delivery of enthusiastic service to our Park’s guests.

Qualified candidates must:

Employ words, phrases, and props that evoke the storyline and theme of the assigned attraction, to its visiting guests. Enthusiastically greet and welcome guests as they approach or enter the Park’s various Rides and Shows. Screens guests for appropriate attire, food and beverage items requisite height, and special attraction access information where applicable. Assists in the timely departure of rides by assisting guests to seats and helping to secure ride restraints. Monitors rides and shows. Evacuates rides and shows in case of shut down. Ensures appropriate Safety Procedures are followed as instructed.

Maintains orderly queues. Monitors and measures attraction wait times. Sets up and removes stanchions, ropes and pole as needed to appropriately configure the length of the queue.

Delivers approved scripts (Spieling attractions) to guests.

Employs personal empowerment, empathy, and creativity to resolve guest concerns or complaints. Keeps supervisor informed of the situation for resolution. Provides exemplary guest service at all times and scans the park for potential service cues that could lead to a positive service experience for one of our guests.

Maintains a clean work environment. Constantly monitors immediate area and surroundings for trash and debris and assists in its removal as needed.

Perform other duties as assigned.

Be comfortable in a physically intensive role, which includes standing for long periods of time, being outdoors most of your shift, and pulling up or pushing down lapbars.

These positions include:

Free Admission

Discounts

Complimentary Passes

Recognition Programs

Exclusive Events

Apply online today!

www.universalorlandojobs.com

^{Sign Language interpreters will be provided. Universal elements and all related indicia TM & © 2010 Universal Studios. © 2010 Universal Orlando. All rights reserved. EOE.}

How To Apply:

Full-time, part-time and seasonal positions are available now. Complete with discounts, passes, and other extraordinary perks!

Apply Online, Anytime At:
www.UniversalOrlandoJobs.com.

Sign Language Interpreters available. Universal elements and all related indicia TM & © 2009 Universal Studios. © 2009 Universal Orlando. All rights reserved. EOE.

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