Customer Experience Specialist #348341

Customer Experience Specialist needed by DJI Service in Cerritos, CA. Strategy & execute marketing campaigns to enhance customer retention; work with cross-functional teams to analyze customer needs, collect feedbacks, & improve customer after-sales experience; work with upper level management to launch projects to improve customer satisfaction. Req. Bach's in Mrktng or rltd. 1 year experience as Marketing Specialist or related. Experience of creating & executing marketing campaigns, managing branding social media accounts, analyzing user behavior, Epsilon, & Adobe Analytics. Salary $63,000-107,113/year.