AWOL Stowe

Guest Services Associate

Click Here to Apply

Job Location

Stowe, VT, United States

Job Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, assist with F&B operations, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!


$19 - $21 hourly

  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Mitigate customer complaints as needed
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Well-versed in taking telephone calls and handling stressful situations
  • 1+ year of hotel industry experience or related job preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • High school diploma, GED, or equivalent
  • Be available on Nights and Weekends
About Company


At AWOL Stowe we celebrate freedom and escape. Located on the fringe of the Cady Hill Forest, AWOL Stowe is tucked away, yet just minutes from the mountains and Stowe's picturesque downtown. It's a juxtaposition of Vermont — serenity amidst activity. Private but with plenty of opportunities to interact with other travelers. Isolated but central.


Compensation details: 19-21 Hourly Wage


Location: Stowe, Vermont, US

Posted Date: 7/2/2024
Click Here to Apply
View More AWOL Stowe Jobs

Contact Information

Contact Human Resources
AWOL Stowe


July 2, 2024
UID: e75a320e798d-30210-34767497 does not guarantee the validity or accuracy of the job information posted in this database. It is the job seeker's responsibility to independently review all posting companies, contracts and job offers.