Front of House Manager

Front of House Manager LOCATION: Daytona Tamworth, B78 1AR HOURS: Full-time/Flexible Applicants MUST be available to work evenings and weekends. SALARY: Competitive Daytona Tamworth are seeking a professional, confident, and reliable Front of House Manager to lead their dynamic and fast-paced Front of House team at Daytona Tamworth. This role requires an energetic, enthusiastic, and ambitious individual who is passionate about delivering exceptional customer experiences. KEY RESPONSIBILITIES: Oversee the smooth and efficient operation of the Reception and Front of House (FOH) areas. Lead, manage, and manage rota for the Front of House team, ensuring adequate staffing levels. Deliver first-class customer service , setting high standards for the FOH team. Train and induct new and existing staff, developing tailored training programmes to meet business needs. Set targets and actively monitor the team's sales performance in line with company objectives. Maintain the presentation and cleanliness of all Front of House facilities to an exceptional standard. ABOUT YOU: Customer-Focused : Background in a customer-facing role (hospitality preferred), with a proven track record of raising service standards. Leadership Skills : Ability to recruit, train, manage, and motivate a team while ensuring ongoing development and succession planning. Communication : Excellent written and verbal communication skills with a professional and approachable manner. Sales-Driven : Capable of setting, monitoring, and driving sales targets within the FOH team. Organised & Adaptable: Strong organisational skills, with the ability to devise and implement procedures while working flexibly in a 7-day operational business. Tech-Savvy : Proficient in Microsoft Word and Excel, and able to learn Salesforce/ Clubspeed. Charismatic Leader : A proactive and engaging individual who leads by example. Benefits: Competitive salary Full training on their products and services Opportunities for career development and growth HOW TO APPLY: If you're ready to take on this exciting role, we want to hear from you Please send your CV and covering letter , including your salary expectations, (Quote job reference: FOHMTM25 ) A full job description is available upon request. We look forward to welcoming you to the Daytona Tamworth team ADZN1_UKTJ

Location: Tamworth, GB

Posted Date: 4/25/2025