ServiceNow Administrator

At DB Schenker , you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move. Job Overview: The ServiceNow Administrator is responsible for the design, testing, implementation, and maintenance of IT and business solutions using the ServiceNow platform. This role requires troubleshooting, documentation, and collaborating with technical and non-technical teams. The ServiceNow Administrator will manage the configuration, implementation, and maintenance of multiple ServiceNow applications in a fast-paced environment. What will be your challenges? Analyzing requirements and developing specifications to create innovative solutions for business challenges. Maintaining ServiceNow support processes, ensuring all requests are handled efficiently. Performing failure analysis and providing recommendations for continuous improvement. Managing day-to-day administration and maintenance of the ServiceNow platform. Collaborating with development teams for appropriate platform extension, integration, or development. Supporting multiple projects in a fast-paced, agile environment. What you need to succeed? 3 year of ServiceNow administration experience. ITSM experience and knowledge, including familiarity with ITIL processes. Strong understanding of ServiceNow platform, including System Clones, Upgrades, and Deployment Methods. Fluent in English (verbal and written). CSA Certification. Why you will love DB Schenker? Many of our jobs come with great benefits and career path opportunities: Financial savings and various insurance options. Grocery & restaurant vouchers. Flexible & hybrid working models. Global & multicultural environment: Collaborate with colleagues worldwide. Language courses. Mentorship, career programs, and development opportunities. Learning & education programs. Mental health & support initiatives. Stay Connected With Us DB Schenker is committed to a diverse and inclusive workplace. DB Schenker is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Location: Guadalajara, MX

Posted Date: 4/26/2025