Operations Manager

Matric minimum Tertiary education in Sales & Marketing would be advantageous Minimum 5-year General Management experience in Hospitality Industry with proven track record within a Luxury Lodge environment Formal Hospitality Degree/Diploma preferable Excellent communication, customer service & organisation skills, possessing a good command of the English language Strong leadership, communication, problem-solving, and organizational skills, along with financial acumen and a customer-centric approach to ensure smooth operations and guest satisfaction. Able to multitask and deliver in accordance with company standards. Ability to handle pressure, and addressing and resolving conflicts professionally and efficiently if required Valid RSA ID Valid Drivers License and Own Vehicle Required Position includes extensive travel Knowledge of Game Reserve Operations is required, and one should understand luxury safari operations to ensure the implementation and delivery of luxury standards in all properties Dynamic self-starter Personality profile to match relevant skills Well presented Excellent verbal and written communication skills Team player with high level of dedication Good negotiation skills Proficient in MS Word, Excel and PowerPoint Knowledge of OPERA PMS, NEBULA and APEX Systems beneficial

Location: Bryanston, ZA

Posted Date: 4/26/2025