ZMO 15308 - Catering Supervisor

Employer Description Hospitality brand known for its dining experiences, catering services and curated venues. Job Description Our client is seeking a dynamic Catering Supervisor to join their team in managing operations for one of their contracted clients. The role involves overseeing multiple outlets, including two cafeterias, a convenience shop, a coffee shop, as well as catering services and events. Key Responsibilities: Supervise day-to-day operations across all food service outlets. Ensure all outlets (cafeterias, coffee shop, convenience store, events) run efficiently and meet service standards. Monitor food preparation and presentation to maintain quality and consistency. Supervise and schedule catering staff, ensuring adequate coverage for all shifts. Ensure excellent customer service and guest satisfaction across all outlets. Address and resolve customer complaints or issues promptly and professionally. Oversee stock levels, order supplies and manage inventory for all locations. Conduct regular stock takes and ensure proper storage of food and beverages. Minimize waste and monitor usage to control costs. Ensure all hygiene, health and safety regulations are followed. Conduct regular audits and checks to maintain compliance with food safety standards. Train staff on proper food handling and safety procedures. Assist with budgeting, cost control and profitability of all outlets. Plan and coordinate catering for internal and external events. Liaise with clients and event planners to ensure service requirements are met. Supervise setup, service and breakdown for events. Collaborate with chefs on menu development and seasonal offerings. Provide regular feedback and reports to senior management. Qualifications Hospitality qualification or similar Skills Stock control and inventory management Event and function coordination Staff supervision and team leadership Scheduling and rostering Conflict resolution and disciplinary procedures Ability to liaise with suppliers, chefs and management Budgeting and cost control Report writing and record keeping Salary/Package R12 000 R13 000 depending on experience Benefits Provident Fund

Location: Johannesburg, ZA

Posted Date: 4/27/2025