Senior Account Manager - Pescara

The Team Italy is one of the key focus territories for Deliveroo and is at the forefront of strategic, commercial, and operational innovation. Functions include commercial, operations, and marketing. Teams in Italy partner closely with global functions such as product, technology, and consumer to deliver results for our customers. Regional teams in Italy present significant growth opportunities, and we are building a team of commercially savvy, entrepreneurial, and ambitious individuals to help us realize our potential. The role Reporting directly to the Regional Manager, the City Manager is a unique opportunity to become an important member of the Italian Commercial team. You'll build relationships with restaurant partners in your area, enhance our value proposition for customers, and identify ways to sustain our rapid growth. This role is ideal for someone who enjoys relationship-building and leveraging data insights to drive growth. What you'll do: Become the local expert for your city (or cities), understanding the restaurant industry thoroughly and representing Deliveroo in the area. Extract insights from data to improve our customer proposition neighborhood by neighborhood. Manage top restaurant partners as needed, leading negotiations and optimizing partner performance on the platform for growth. Coordinate with and support any local account managers to promote local hero brands. Design and implement city sign-up strategies, ensuring successful execution. Own the city’s P&L, understanding key KPIs and influencing the most relevant ones. Develop local sales strategies, identifying gaps in value propositions and focusing areas. Enhance our local customer offering through market knowledge, improving restaurant selection, operations, and strategic planning alongside regional teams. Maximize marketing opportunities by encouraging restaurant participation. Requirements: At least 4 years of proven experience in account/relationship management, sales, or strategy roles. Results and target-oriented mindset. Understanding and management of P&L. Business acumen and data-driven decision-making skills. Ability to work both in the field (2-3 days/week) and remotely. Strong relationship-building and communication skills via face-to-face, phone, or email. Why Deliveroo? Our mission is to transform shopping and dining experiences by connecting consumers, restaurants, shops, and riders, bringing neighborhoods to your door. We aim to make food and product access more convenient and enjoyable, giving people the freedom to buy what they want, when, and where they want. As a technology-driven company in a rapidly expanding industry, we are a small team making a large impact, moving fast, valuing autonomy and ownership, and welcoming new ideas. Workplace & Diversity We believe a great workplace reflects the diversity of the world we live in. We embrace all aspects of identity—gender, race, sexuality, religion—and are committed to diversity, equity, and inclusion in our hiring process. If you need adjustments to apply or participate in interviews, please let us know. We will do our best to provide the necessary accommodations to support your success. Please click here to view our candidate privacy policy. J-18808-Ljbffr

Location: pescara, IT

Posted Date: 4/30/2025