FOOD TRUCK MANAGER

Job Description Job Description Fuzzies Burgers attention to detail, proprietary ingredients and passion for excellence has developed what Baltimore Magazine readers voted as the Best Burger in Baltimore. We are seeking a Crew Chief based in our Forest Hill headquarters who will lead our operation through our next level of anticipated growth and beyond. POSITION: Crew Chief (Food Truck/Trailer) POSITION SUMMARY: The Crew Chief will report to the Director of Operations and will be an important member of Fuzzies management. This role is based in Forest Hill, MD and designated off-site locations TBD KEY RESPONSIBILITIES: Keeping food and labor costs in line with the company budget Maintaining and reporting all kitchen inventory on Food Truck/Trailer to Director of Operations Projecting and reporting all necessary food and paper goods, cleaning and miscellaneous kitchen supplies, and kitchen equipment for purchase as needed to Director of Operations Training, supervising, and managing kitchen staff on Food Truck/Trailer Scheduling all kitchen staff and enforcing proper employee time entries Enforcing company policies and procedures Enforcing consistency of food preparation, cooking processes, and customer service Coordinating with Director of Operations to prepare monthly menu specials Enforcing health, safety, cleanliness, and sanitation standards Providing the utmost customer service and guest experience at all times Maintaining, reporting, and scheduling all mechanical service repairs and maintenance, kitchen refrigeration and equipment maintenance on Food Truck/Trailer with Director of Operations Submitting a daily recap report to include average check times, any positive/negative guest feedback, refunds/comps/voids, mechanical/equipment issues, employee performance, daily specials performance, overall location success, and urgent matters that need attention Working any shifts required to cover an absent Prep Cook or Crew Cook as needed Networking and building relationships with Event Coordinators and Management at all public and private event locations Working in conjunction with Director of Events to provide event location results to successfully book future events accordingly based on KPI’s Continuously promoting the brand and driving guests to follow Fuzzies social media REQUIREMENTS: High School Diploma or equivalent Able to read, speak, comprehend and understand English 3 years experience as a sous chef, kitchen manager, or above in a high-volume setting Some direct management experience with all aspects of food service/restaurant management including labor and food costs, customer service, and properly addressing problems Some direct management experience in ordering/receiving/storing, menu development and food preparation, prep/line cooks, quality & consistency Maryland ServSafe certified Commercial vehicle and towing experience preferred and/or willingness to learn Reliable transportation and a clean driving record A passion for food and dedication to customer experience Positive attitude is a MUST - professional composure, being a team player, keeping emotions in check, controlling anger, and avoiding aggressive behavior even in difficult situations Responsible work ethic - this role requires being punctual, dependable, trustworthy, and thorough in completing all work obligations Ability to stand for extended periods, and lift 30 pounds Ability to maintain cleanliness and organization and a strong sense of personal hygiene WHO YOU ARE A confident, results-driven manager A working executive who is NOT a problem solver, rather an experienced professional who anticipates and successfully addresses problems before they start A high-capacity contributor with an ability to work in a fast-paced environment and drive the team to do the same Has the capacity and willingness to dig into the details to deliver results Is transparent and unafraid of giving the team essential input and feedback A strategic leader with capability to manage and lead a multi-year strategic plan A role model for values driven leadership who understands the value of collegiality and respect for the entire team, at all levels COMPETITIVE COMPENSATION STRUCTURE: $15.00-$35.00 per hour ( pending daily tip share ) Our team is incentivized through a tip sharing system as a bonus to their base rate (starting at $15.00 per hour) SIMPLE IRA (3% Company Match) 100% Shift Meal IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an individual may be required to perform. THE REWARDS: Joining Fuzzies Burgers is unlike any restaurant environment you’ve ever worked in. We are one of the fastest-growing food brands in the Baltimore area and we love our team, our city, and what we do As a company we focus on developing our people by building proud, dynamic teams while helping our team members reach their personal and professional goals. We are committed to growing and maintaining quality employees, sourcing only the best ingredients, and consistently creating an outstanding guest experience. We also like to have fun Fuzzies Burgers by Nostalgic Hospitality Inc. is a local family-owned and operated company located in Forest Hill, Maryland.

Location: Forest Hill, MD, US

Posted Date: 4/30/2025