Customer Service Representative

Job Description Job Description Are you passionate about providing world-class customer service while solving problems and creating positive experiences? Robert Half is seeking a Customer Service Representative who excels at interacting with clients and customers to deliver efficient and effective solutions. You’ll be joining a dynamic team in a fast-paced environment and contributing to the success of an organization that values its people. Key Responsibilities: Handle customer inquiries via phone, email, or chat with professionalism and accuracy. Resolve customer issues in a timely manner while maintaining high satisfaction levels. Process orders, applications, or updates efficiently using company systems. Collaborate with team members to identify and implement process improvements. Maintain detailed documentation of customer interactions for record-keeping and reporting purposes. Qualifications & Skills: Education: High school diploma or equivalent (required); associate or bachelor’s degree (preferred). Experience: Previous customer service experience in industries like retail, hospitality, or call centers (preferred). Skills: Strong verbal and written communication, problem-solving abilities, and attention to detail. Technical Proficiency: Comfortable with CRM platforms, Microsoft Office Suite, and emerging technologies. Attributes: Empathy, patience, adaptability, and a team-oriented mindset. Ready to take the next step in your career journey? Apply today

Location: Allentown, AZ, US

Posted Date: 4/30/2025