Customer Relationship Associate

Job Description Job Description We are seeking a skilled Customer Service professional / Administrative Assistant to join our team. The ideal candidate is organized, responsive, and committed to providing excellent service to both internal and external customers. Duties and Responsibilities: Collect and enter orders received via fax or email, and confirm pricing and delivery updates. Notify customers of deliveries and communicate any delays in a timely manner. Answer and return customer phone calls and emails promptly. Must be able to document interactions, research issues, respond to inquiries, and answer product-related questions. Manage time efficiently to meet daily deadlines. Collaborate with the Customer Service team to stay up to date on product knowledge. Resolve customer inquiries and concerns quickly and effectively. Assist with ongoing projects as needed. Provide backup support to the front desk receptionist as needed. Support executives with special projects when required. Education and Experience: Associate degree in a relevant field preferred. role. Skills: Excellent verbal and written communication skills. Strong interpersonal and customer service abilities. Proficient in Microsoft Office Suite or related software. Outstanding organizational skills and attention to detail. Basic knowledge of clerical procedures such as recordkeeping and filing. Ability to work independently and manage multiple tasks. Physical Demands: Standard office environment Prolonged periods of sitting Job Type: Full-time Expected Hours: 40–45 per week Job Type: Full-time Pay: $17.00 - $19.50 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Company Description Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities. Company Description Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.

Location: Avon, AL, US

Posted Date: 4/30/2025