Call Center Representative

Job Description Job Description Are you passionate about delivering exceptional patient experiences and fluent in Spanish? We're looking for a dedicated Bilingual (Spanish Speaking) Call Center Representative . This role is ideal for someone with healthcare experience who thrives in a fast-paced environment and enjoys helping patients feel comfortable and informed. Responsibilities: Support our phone center by answering inquiries and scheduling appointments. Conduct front desk registration, greet patients warmly, and verify insurance details. Handle insurance verification efficiently to ensure patients are prepared for their visits. What We're Looking For: 1 year of healthcare experience in a healthcare call center setting or similar role. Fluent in Spanish , providing a welcoming environment for our bilingual patients. Strong attention to detail with experience in front desk or patient scheduling. Positive, team-oriented mindset with a commitment to providing excellent customer service. Position Highlights: Schedule: Monday-Tuesday 8:00 am-5:00 pm, Wednesday 8:00 am-7:00 pm, Thursday 8:00 am-4:00 pm, and Saturday 8:00 am-1:00 pm (Fridays off). Location: Front desk and phone center roles with a variety of responsibilities to keep each day fresh and engaging This role is ONSITE Pay Details: $17.00 to $19.00 per hour Search managed by: Joanna Calderon Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate -privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Location: Chicago, IL, US

Posted Date: 4/30/2025