Concierge

My client is redefining the world of high-end student accommodation, offering more than just a place to stay—they're creating vibrant and sustainable communities where students feel truly at home. With a focus on service, style, and standout resident experiences, this is your opportunity to be part of a company that is fast growing, values creativity, ambition and makes a real impact. Stepping into the role of Concierge, you’ll be the face of the building and the heartbeat of the resident journey across a vibrant community of 120 studios. You’ll be the go to person for residents: welcoming them, supporting their day-to-day needs, and making sure every interaction adds to an exceptional living experience. No two days are the same. One moment you’re leading a viewing and turning it into a booking, the next you’re greeting residents, managing parcels, logging issues, or jumping in to help run an event. It’s a fast-paced, people-first role where your energy and attention to detail help create an exceptional resident experience. Your Responsibilities: Be the first point of contact for residents, delivering a polished and personable service that reflects the brand’s high standards. Conduct viewings and support move-ins, check-ins, and check-outs. Perform regular inspections and complete accurate inventory reports. Support social events and resident experiences to foster community and engagement. Assist with ad hoc tasks and collaborate closely with the Property Manager to drive key performance targets. Your Requirements: Prior experience in the PBSA/BTR or Co-living sector. A natural people-person who thrives in a fast-paced, high-end environment. A true team player with a passion for delivering exceptional customer service. Fluency in Mandarin is a strong advantage and highly valued. Please call me on 07378552356 or visit me on LinkedIn (Kamile Marcinskaite) and send me a message there. We understand that your CV might not be up to date. No problem, just send me what you have. We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better

Location: London, GB

Posted Date: 5/1/2025