Engagement Project Manager

Job Title: Engagement Project Manager Reporting to: Directors About The Role: This role’s for a super-organised, playful and proactive soul with a laser eye for detail, serious logistical smarts, and the knack for designing and delivering engagement programmes for some of the world’s biggest brands. Designing means bringing drop-dead ideas to the table. Your creative brain will be your superpower here. Delivering means making sure everything lands in the right place, at the right time, for the right price – keeping our clients happy with the cost, and our FD happy with the margin. You’ll help design a jam-packed programme of employee engagement experiences – often tied to global cultural or landmark sporting dates – and help make sure they get rolled out across our clients’ UK sites, event-in-a-box style. In a nutshell, what that means is you’ll Dream up ideas that knock our clients’ socks off. And then some. Dropping ideas that make our clients wonder how they ever lived without us. Know exactly where (and how) to source every funky element that brings Gustaf’s engagement experiences to life. Keep our supply chain partners delivering on time. If you can sweet-talk them into delivering early, even better. Back yourself to get delivery notes signed off on time. It’s not always plain sailing, but you’ll have the tenacity to get every consignment where it needs to be. An Introduction to Gustaf People Never Forget How You Made Them Feel… Gustaf might only be 3 years old, but don’t be fooled by our youthful good looks. With decades of collective experience creating unforgettable creative engagement and events for some of the world’s biggest brands, boosting employee engagement, and generally getting teams feeling great (and performing even better) – we’re just good at hiding the wrinkles. What you’re letting yourself in for At Gustaf, our enemy is ordinary. Anyone can do ordinary. Most do. We’re after different. A switched-on, tuned-in Project Manager who’s mad for creating shared experiences that cause goosebumps. Not saying we don’t need a seriously safe pair of hands. We do. You make sure the right people and the right things are in the right places at the right time. Working at a blistering pace doesn’t faze you in the slightest. So, if you live for bringing epic ideas to life while bringing massive smiles to faces through organisation, this could well be the role for you. Purpose of the Role This role is for an organised and proactive individual with exceptional attention to detail and the ability to organise and strategise an engagement programme for one of our biggest clients. Main Duties · Engagement Delivery: o Contributing to creative proposals within the engagement team with attention to existing clients but also new business. o All proposals to offer creative and innovative solutions, consider the journey, the companies' objectives and therefore ROI and budget. Ensuring that the management team are kept in communication particularly over the larger projects. • Budgets & Profit: o Budgets are created to match client budget with an agreed margin. o All suppliers are being costed accurately. o All engagement teams' hours are being charged correctly. • Account Management: o Account management of key clients and oversee the team’s figures/account management of clients alongside the Sales Team. o Coordinate and oversee quarterly account management meetings. Attending all debrief meetings, where relevant, and encouraging engagement team to ask all the right questions, including ‘what else do you do?’ and ‘who else could we speak to?’ • Strategy: o Working alongside the Directors to develop and deliver a strategy for the engagement team. • Suppliers: o Build relationships with key suppliers to get preferred rates and support for our own projects. o Ensure the team are adding correct mark ups and negotiating at point of contract. • Team Management: o Staffing rota to include management of freelancers. o Adequate management of holidays and absence. Specialist Knowledge • Experience of both UK and international service delivery. • Demonstrates a proven track record in account management and client development in an agency and looking to make a considerable impact on the growth of the agency. • Extensive experience at resource and project planning with team. • Leading by example and being a senior role model within the company with the ability to develop a strong working relationship across the business. • Able to acquire and convert new business opportunities into new clients and to secure additional work from existing clients. • Is well connected and have the potential to bring in new relationships. • Self-motivated to review, improve and perfect the company offering to be the best in the industry. • Resilient and able to work independently with minimal support and guidance even whilst under pressure with commercial awareness. • Can demonstrate lateral, analytical, creative and strategic thinking. Essential Skills, Knowledge & Experience • Already have engagement experience? That’s a big tick in a box. We’re looking for someone with a minimum of 3 years in a senior position. • Knowledge of Canva is a bonus. • Spotting the little things - excellent verbal and written communication skills and attention to detail. • Want to tell us all about the projects you’ve run? From ideas to budgeting we want to hear it all. • People are your thing – show us your people management skills. • Like to get a good deal? We'd like to see your strong negotiation skills. • Social Media – we would love you to share your work content on social media platforms as we want you to be a face of Gustaf & also proud enough of your work to share it. Further skills, not necessary but an advantage: Canva / Google Suite Monday Pinterest Gustaf Values GAME Comfort zone? Nah. If an idea gives us goosebumps, makes at least a bit of sense, and we reckon we could do a top job of it…we’re up for the challenge and ready to give it a go. Bring it on. UGLY We make gorgeous things happen. But when we need to work scrappy, we do whatever it takes to get the job done. SOCIAL We’re all over the socials - big fans. But we’re even better in real life. We love hanging out with great people and live for a good do, whichever side of the bar we’re on. Or kitchen swing door. Or sound booth, or DJ decks. TIGHT Like any great rock band on a roll, every member of the Gustaf team performs their individual role to perfection. But together? We work and play in tune, we harmonise brilliantly, and we’ve got each other’s backs. So no fallouts and no TVs out of hotel windows. AUTHENTIC We put on a performance, never a pretence. What you see is what you get. Straight-talking but never an unkind word. Always up for a laugh. And it shows. FAST It’s all go at Gustaf. We work at a blistering pace, so when we do decide to do something, we don’t hang about. Because if a job’s worth doing, it’s worth doing fast. Anyway, it’s more fun that way. Other Requirements General · Current driving licence. · Ability to travel around the UK & overseas. · Flexible approach to working hours. · Comply with the company code of conduct at all times. · Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries. Benefits · 30 days holiday plus bank holidays · Extra day’s holiday on your birthday · Discounts with various hotel groups for personal use · External & inhouse training

Location: Oldham, GB

Posted Date: 5/1/2025