Senior Travel Designer, Italy

Senior Travel Designer (Italy team) Start Date: ASAP Employer: N2S Italia Ltd Type of Contract: Full-Time Base Salary per Annum: to be discussed, depending on experience Bonus: up to 25% of the Gross Salary Annual Leave Entitlement: 3 months Working place: working from home / remote. London with full employment contract, Italy with freelancer full-time contract. Working days: Monday to Friday – 10am to 6pm. In high season (June to September), it might be required occasionally to assist with urgent matters on weekends. TASKS: Travel Design: Luxury Travel Design — creating client itineraries including activities, transportation, and VIP services to ensure seamless experiences that embrace the N2S values. Villa Rental: managing villa rental requests starting from receiving inquiries from our travel agent partners, suggesting the most suitable properties, and engaging with clients to gather essential pre-arrival information, ensuring a seamless and luxurious villa stay. Upload all information related to managed bookings into company software, reserving all confirmed services via automated emails. Liaise with the Quality Manager at the Travel Document stage to ensure all client details are provided and all communications with ground partners are in place. Respond promptly to client and B2B agent requests, providing timely support and information. Ensure all requests and follow-ups are sent on time. Enhance client experience by providing special touches such as welcome cards, birthday surprises, and additional amenities. Create new products when required, including local site inspections and scouting. Assist CEO, COO, and CFO in daily tasks if required. Requirements: Minimum 3 years of experience in luxury travel, hospitality, or event planning. DMC background preferred. Fluent in English; additional languages (e.g., French, Spanish, German) are a plus. Excellent verbal and written communication skills. Strong interpersonal skills to build and maintain relationships with clients, partners, and suppliers. Proven organizational skills to manage multiple tasks and meet deadlines in a fast-paced environment. Proactive problem-solving approach with a focus on N2S standards of excellence. Strong sense of taste and aesthetics, essential for this role. J-18808-Ljbffr

Location: puglia, IT

Posted Date: 5/9/2025