General Manager

Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK's most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group's go-to operators in heritage and performance venues, art galleries and destinations. We are excited to be recruiting for a General Manager based at Wisley. Location: Surrey Salary: £40,000 per annum Shift Pattern: 40 hours per week, 5 over 7 days Key Responsibilities: Oversee daily operations of the Glasshouse Kitchen and seasonal pop-ups (Playground Kiosk, Hatch, Beverage Van), ensuring smooth service and high-quality customer experience. Manage a team of 20-40 staff, including an Assistant Manager and Supervisor, providing leadership, training, and support to maintain productivity and morale. Develop and implement operational processes to ensure efficiency, consistency, and compliance with health and safety standards. Monitor and control budgets and financial performance, including forecasting, cost management, and inventory control, ensuring profitability across all areas. Lead seasonal pop-up planning and execution, including menu development, staffing requirements, and operational timelines to ensure successful seasonal operations. Provide strong customer relationships, addressing feedback, ensuring a positive guest experience, and driving customer satisfaction to maintain high ratings and repeat visits. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Job Reference: com/2204/47629001/52734210/SU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! AMRT1_UKCT

Location: St. Johns, GB

Posted Date: 5/9/2025