Client Services and Membership Sales Associate

Job Description Job Description Purify Infrared Sauna is looking for the next awesome team member to assist clients! We have a relaxed, positive atmosphere but we also work hard and get things done. We are currently looking to bring on people who have a passion for health and wellness, superior customer service, and commitment to creating a clean and organized environment for our clients! The purpose of our Front Desk/Sales Representative is to assist the manager and business by building a relationship with prospective or new clients, providing a positive experience, and successfully creating new membership sales. The role also assists with retaining relationships and providing customer service to current members. Health and Wellness/Fitness knowledge or experience is preferred, but not required. REQUIREMENTS: Excellent sales, communication, and customer service skills Warm welcoming and engaging personality Ability to build strong customer relationships Goal-oriented with an ability to achieve sales in memberships and retail Self-motivated and takes initiative Proficient computer skills and ability to learn and use MindBody software system Must be have excellent communication skills via in person, phone and email Strong organizational and multi-tasking skills Must be able to work under some pressure and stay focused during busy and peak hours Responsibilities of the role: Greeting clients promptly and enthusiastically! Answer phones and emails, making and managing appointments for clients Checking out customers, and maintaining accurate records in our sales system Learning about infrared sauna therapy, explaining the health benefits to clients, and conducting tours of the facility to present services and target individual’s goals and needs Guiding new clients through the experience and explaining procedure Process accurate cash and credit card transactions Accurately following daily cleaning and task checklists that include cleaning of the facility and restrooms, and washing/folding towels Selling retail products We are currently looking for part time employees for our Patterson Avenue (Richmond) and Short Pump (Henrico) locations, but flexibility to work either is preferred. Availability: Mon-Fri: 8am-2pm, 2pm-8pm Fri-Sun: 9am-5pm (must have ability to work some rotating weekends) If this sounds like you, please include a cover letter introducing yourself and tell us why we should consider you and your application. We'd love to hear anything unique or interesting about you! Please include a resume. Compensation includes commission on membership sales and unlimited use of our sauna services. Company Description Purify offers high-quality, private use infrared saunas in a spa-like environment. Our saunas use infrared light to heat the body directly, raising internal body temperature in order to trigger sweating and alleviate the body of chemicals, toxins, and fat. Unlike a traditional sauna that can only heat the external air around you, infrared penetrates the body. This allows for many more benefits, including detoxification, relief of joint and muscle pain, increased heart rate and weight loss, lowered blood pressure, improved circulation, improved skin appearance and a general heightened feeling of relaxation. Company Description Purify offers high-quality, private use infrared saunas in a spa-like environment. Our saunas use infrared light to heat the body directly, raising internal body temperature in order to trigger sweating and alleviate the body of chemicals, toxins, and fat. Unlike a traditional sauna that can only heat the external air around you, infrared penetrates the body. This allows for many more benefits, including detoxification, relief of joint and muscle pain, increased heart rate and weight loss, lowered blood pressure, improved circulation, improved skin appearance and a general heightened feeling of relaxation.

Location: Richmond City, VA, US

Posted Date: 5/10/2025