Reservations & Events Coordinator

The Reservations and Events Co-Ordinator will be responsible for managing all aspects of the accommodation and H?SEKI Restaurant's reservations as well as Estate events, and bookings, ensuring a seamless and exceptional experience for our guests. Reservations: Managing all incoming emails, phone calls and messages; Be fully conversant with all rates and pricing; Ensure that all clients/guests and reservations are handled efficiently through effective office operating systems; Ensure that all reservations and event records are filed accurately and can be retrieved promptly; Ensure that bookings for each day are checked prior to arrival for accuracy and confirmations; Provisionals to be managed correctly and ensure that expired reservations are released. Ensure all Special Attention Guests and dietary requests are dealt with accurately. Hoseki Reservations: Manage all reservations and proceed with follow up calls to confirm restaurant bookings. Estate Events: Finalise menus approved by the Head Chef and Restaurant /F&B Manager. Organize and manage in-house events and functions. Responsible for all pre-event correspondence and coordination Conduct site inspections with potential clients

Location: Stellenbosch, ZA

Posted Date: 5/11/2025