Receptionist

About Us At P. Louise , we’re more than just a makeup brand – we’re a movement. From empowering aspiring artists at our renowned Makeup Academy to delivering world-class beauty products and unforgettable events, everything we do is built around creativity, community, and confidence. We’re currently looking for a dynamic and organised Front of House Receptionist . If you’re passionate about people, love solving problems, and thrive in a fast-paced environment – we’d love to hear from you. Key Responsibilities Meet and Greet: Be the first friendly face that welcomes all visitors, students, and guests to the Academy and Empire. Customer & Student Support: Assist with resolving student account queries, providing accurate information and a helpful attitude at all times. Communication Handling: Manage inbound calls and emails, responding to general enquiries and Makeup Academy-specific questions in a timely and professional manner. Customer Service Support: Provide additional support to the customer service team during peak periods to help maintain a high standard of service. Appointment & Booking Coordination: Assist in organising and confirming birthday party bookings, makeup appointments, and other client services. General Administration: Maintain front desk organisation, support with daily admin tasks, and keep reception areas tidy and welcoming. Event Support: Assist the events and marketing team with event prep and on-the-day support as required. What We’re Looking For Exceptional communication and interpersonal skills A confident, friendly, and professional manner Strong organisational and time management abilities Previous experience in a reception, admin, or customer service role (preferred) Ability to multitask and stay calm under pressure Basic computer skills (email, booking systems, Microsoft Office or similar) Benefits: Collaborative and creative working environment. A fun and supportive work environment where creativity thrives. Opportunities for growth and professional development Competitive compensation and benefits Work with a team that shares your passion Free on-site parking Access to company events Free on-site gym Store discount ‘Moody Monday’s’- a staff treat every Monday

Location: Stockport, GB

Posted Date: 5/12/2025