Office Administrator

Job Description Job Description Job Description: Insight Global is seeking an experienced Office Administrator with a background in insurance verification to join one of our local ENT practices in Willow Grove, Pennsylvania. The ideal candidate will be responsible for verifying patient insurance coverage, obtaining pre-authorizations, and ensuring that all necessary pre-certifications are completed. Additionally, this role includes front desk duties and may require working longer hours due to patient volume, typically around 30-40 patients daily. Key Responsibilities: Verify patient insurance coverage and benefits eligibility Obtain pre-authorizations and pre-certifications for procedures and treatments Utilize NaviNet and PEAR portals for insurance verification and authorization processes Coordinate with medical staff to ensure all necessary documentation is available and accurate Prepare and submit insurance claims, and follow up on any issues related to insurance verification and claim submission Resolve patient billing and insurance inquiries and disputes Maintain accurate and up-to-date patient insurance information in the practice management system Perform front desk duties, including greeting patients, scheduling appointments, and managing patient flow Must Haves: GED/Diploma Insurance Verification experience Pre-authorization experience Pre-cert experience Knowledge of NaviNet and PEAR portal Experience in a medical surgical practice Knowledge of insurance policies and procedures Plusses: Office scheduling Associates or Bachelors degree Schedule: 9AM-5PM Monday, Thursday, Friday and 9AM-7PM Tuesday, Wednesday

Location: Willow Grove, NJ, US

Posted Date: 5/16/2025