Agilysys Support Engineer - InfoGenesis Configuration Management

Key Responsibilities : - Manage and implement configuration changes in Agilysys InfoGenesis environments. - Provide day-to-day support for IGCM and IG12 tools across deployed systems. - Troubleshoot and resolve configuration issues and system-related incidents. - Collaborate with technical teams on system upgrades, patches, and migrations. - Maintain proper documentation of configuration changes and system logs. - Ensure configuration integrity and compliance in live production Skills & Qualifications : - Minimum 3 years of experience working with Agilysys systems. - Strong working knowledge of InfoGenesis Configuration Management (IGCM) and IG12. - Experience in managing configuration in live/production environments. - Exposure to hospitality or point-of-sale (POS) systems using Agilysys platforms. - Experience migrating from Agilysys v4.5.3 to IG12 is a strong plus. - Good communication, problem-solving, and documentation Qualifications : - Experience working with hospitality tech platforms. - Familiarity with system upgrade/migration projects. (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 5/17/2025