Sales Executive - luxury hotel/lodge group

Sales and Client Relations Manager Hospitality Sector We are seeking a proactive and results-oriented Sales and Client Relations Manager to drive client acquisition, revenue growth, and relationship management for our hotel/lodge. This role requires a strategic sales professional with excellent interpersonal skills and a strong understanding of the hospitality industry. Key Responsibilities: Client Acquisition & Relationship Management Identify and target new corporate and leisure clients to expand the customer base. Build and nurture strong relationships with travel agents, tour operators, and corporate clients. Conduct regular client visits, calls, and follow-ups to maintain engagement and loyalty. Sales & Revenue Generation Promote hotel/lodge rooms, event spaces, and services to maximize bookings. Achieve or exceed sales targets and revenue objectives. Develop and implement effective sales strategies to increase occupancy and overall revenue. Marketing Collaboration Partner with the marketing team to develop promotional materials and campaigns. Represent the property at trade shows, exhibitions, and networking events to increase brand visibility. Proposal & Contract Management Prepare detailed quotations, proposals, and contracts tailored to client needs. Negotiate rates and terms within established guidelines to secure profitable agreements. Market Research & Reporting Monitor competitor activity and track market trends to inform sales strategies. Compile regular sales reports and revenue forecasts for management review. Customer Service Ensure a seamless booking process for clients, providing exceptional service throughout. Handle customer inquiries, feedback, and complaints promptly and professionally. Internal Coordination Collaborate closely with front office, reservations, and events teams to meet guest requirements. Provide timely briefings and updates to internal departments regarding sales activities. Qualifications and Skills: Proven experience in sales and client relationship management within the hospitality industry. Strong negotiation, communication, and interpersonal skills. Ability to work independently and as part of a team. Strategic mindset with a focus on results and customer satisfaction. If you are an ambitious sales professional with a passion for hospitality and client service, we invite you to apply and contribute to our continued growth and success.

Location: Sandton, ZA

Posted Date: 5/23/2025