Hotel Gotham - Assistant Restaurant Manager

Call it what you like - but what we`re really after is someone to put the HOT into HOTEL . You see, when we launched the first Hotel Gotham in Manchester, it was billed as `Europe`s sexiest hotel`. Now it`s Newcastle`s time to enjoy the Gotham effect. So, whoever takes on this role will be enthusiastic and passionate as Hotel Gotham is more than just business. Gotham is a way of life. A vibe. A 5-star-studded, theatrical, vibrant, stylish, dramatic experience - for guests and staff. Gotham Newcastle is located in the Old Fire Station which was originally built in 1931-1933 based on designs by Cackett, Burns Dick and Mackellar. Baroque Revival in style, a handsome steel framed building with rusticated Portland stone and brick cladding. The restaurant is a stylish destination in its own right, Gotham`s Newcastle restaurant mixes turn of the century elegance with a moody undertone. Invoking the building`s history, a palette of period inspired, quirky details ensure a welcoming space where guests can expect plush surroundings, accompanied by an enticing, contemporary menu, with ingredients sourced from the finest local producers. We are on the lookout for a poised and polished Restaurant Supervisor to join our esteemed fine dining restaurant within our luxurious five-star hotel. In this role, you`ll be the charming and sophisticated right hand to the Restaurant Manager, ensuring that every dining experience is a masterpiece worthy of the silver screen. Your exceptional leadership, attention to detail, and passion for delivering first-class service will elevate the guest experience to legendary heights. From curating seamless service during elegant meals to overseeing a team that dazzles, your presence will be integral to the success of our restaurant`s operations, leaving guests feeling like stars. A Glimpse of the Scenes You`ll Be Starring In: Support the Front of House: Assist in overseeing the smooth operation of the fine dining restaurant, ensuring impeccable service and a sophisticated atmosphere for each guest. Private Dining Excellence: Assist in managing the private dining venues, ensuring that bespoke events and intimate gatherings are executed to perfection, reflecting the hotel`s high standards. Breakfast Service for the Elite: Support the breakfast service for hotel guests, ensuring that every detail is executed flawlessly and that guests` mornings start with an exceptional culinary experience. Team Leadership & Training: Work closely with the Restaurant Manager to train, guide, and motivate the service team, ensuring they deliver a consistently high standard of service and maintain the luxurious ethos of the brand. Guest-Centric Service: Build relationships with guests, ensuring their needs are anticipated and that their experiences are enhanced with personalized service. Handle guest feedback and concerns with tact, professionalism, and prompt action. Operational Support: Assist with daily restaurant operations, including managing reservations, table settings, staff schedules, and ensuring service flows smoothly during busy periods. Collaboration with the Culinary Team: Work alongside the Executive Chef and kitchen staff to ensure the execution of flawless service, from menu planning to meal presentation, ensuring a seamless dining experience for all guests. Financial Awareness: Assist in monitoring the restaurant`s budget, tracking inventory, and supporting cost control efforts while maintaining the luxury standards expected in a five-star environment. Event Assistance: Help plan and oversee the execution of special events, private dinners, and large bookings, ensuring every detail-from décor to service-is handled with precision and care. Maintain High Standards: Ensure all health, safety, and cleanliness standards are adhered to in accordance with five-star hotel regulations, creating a pristine and safe environment for both guests and staff. role.

Location: Newcastle Upon Tyne, GB

Posted Date: 5/24/2025