Medical Front Desk/Patient Ambassador

Professional Physical Therapy & Sports Medicine is looking to add to our amazing staff. This position may be for you if you are a positive, dynamic, self-motivated, well-organized, task-oriented, reliable, dependable, solution-oriented teammate who loves the idea of ensuring we provide an outstanding patient experience. Roles Front Desk - Team works together to ensure coverage during weekday hours to answer phones, perform intake/registration and processing of new patients, greet patients, schedule patient appointments, collect patient financial contributions, and manage accurate bank deposits and patient accounts. Experience with Insurance Benefit Verification and Authorization processing and management a plus. Patient Ambassador - Work with patients to ensure they receive a 5 Star experience by surveying, interacting, and meeting with patients. This is a full-time position, at Professional Physical Therapy & Sports Medicine, a member of the Franklin community for over 33 years. Our full-time employees enjoy a competitive benefit package with incentives for exceptional performance. Must be able to work as early as 7am and as late as 8pm with an occasional Sat rotation. Professional Physical Therapy and Sports Medicine in Franklin has a -31 year proven record of helping patients feel better, move better, and live better. Our patients are amazing, and we are honored that they return and refer friends and family. We are a team of expert manual therapy clinicians who value teamwork, supporting and mentoring each other, and providing high quality care with a patient-centered experience.

Location: Franklin, MA, US

Posted Date: 5/30/2025