Receptionist / Marketing Assistant

Responsive recruiter Position Overview: Here at Brickley DeLong, we operate as "One Firm" with a shared vision. We are continually building a team of professionals who are challenged to accept new responsibilities while upholding the highest level of integrity, innovation, and dedication to the Firm and its clients. Our team members perform a variety of services for clients across varied industries, and as a result, you will gain a wide range of experiences, allowing you to discover your interests and mold your career path to become one of the area's most trusted business advisors. Brickley DeLong is committed to developing and rewarding our greatest asset: our team members. We value hard work at Brickley DeLong, but we recognize the significance of opportunities for growth and work-life balance. Our focus is not only on quality of work, but on quality of life, which is why we care about our team members and their families. We believe that job satisfaction and positive engagement produce a strong work ethic, superb teamwork, and lasting client relationships. Brickley DeLong is seeking a professional, detail-oriented Receptionist / Marketing Assistant to serve as the first point of contact for clients and visitors, provide exceptional administrative support for our professional team, while also supporting the firm's marketing and promotional efforts. This position requires strong communication, organizational, and multitasking skills, along with a positive and proactive attitude. Key Responsibilities: Administrative & Front Desk Support Serves as the primary front desk representative, greeting and assisting clients, especially during high-volume tax season. Answers and route incoming calls promptly and professionally. Manages all incoming and outgoing mail including expedited services and courier deliveries. Organizes and maintains client files and firm documents in accordance with paper and electronic filing protocols. Ensures conference rooms are clean, organized, and prepared for meetings. Maintains supplies for copy machines and general office equipment. Collaborates with other administrative staff to ensure seamless office support and coverage. Assists with all tax season administrative duties, including scanning, organizing tax documents, preparing client organizers, and assembling completed tax returns for delivery. Assists with tracking, reporting, and enrolling professional staff in Continuing Professional Education (CPE) programs; coordinate in-house training logistics. Supports the Firm Fun Committee with planning and executing employee engagement events. Maintains cleanliness and general upkeep of common areas, employee areas and reception space. Manages firms phone system Marketing Support Responsibilities Digital Marketing & Online Presence Assists in maintaining and updating the firm's website, ensuring content is accurate and relevant Posts new articles, newsletter links, and firm updates on a regular schedule. Monitors and suggests enhancements for the firm's online presence across all platforms. Social Media Management Develops and implements content schedules for LinkedIn and Facebook. Collaborates with firm leadership to create engaging posts related to services, industries, events, and recruitment. Guides team members in optimizing their LinkedIn profiles to align with firm branding. Public Relations & Outreach Identifies and coordinates opportunities for speaking engagements and seminars for firm professionals. Researchers and manages nominations for relevant industry and community awards. Marketing Materials & Branding Maintains inventory of brochures and firm collateral. Assists in designing and producing marketing materials and niche-specific advertising. Ensures brand consistency across all firm communications and platforms. Qualifications: Prior experience in a front desk or administrative support role required; professional services or CPA firm experience preferred. Strong organizational and multitasking skills. Proficiency with Microsoft Office (Word, Excel, Outlook) and familiarity with web and social media platforms. Strong written and verbal communication skills. Ability to maintain confidentiality and work with a high level of professionalism. Marketing experience or education is a plus but not required. Reliable transportation Brickley DeLong is a full-service public accounting and business consulting firm serving your West Michigan accounting needs with offices in Grand Haven, Grand Rapids, Hart, and Muskegon. For over 40 years, our focus has been on our clients, our people, and our community. WHY BD? Your Future Starts Here Brickley DeLong is a top 10 CPA Firm in West Michigan. You will be an essential part of our team, providing services in assurance, tax, consulting and more. At our Firm, you will gain a wide range of experiences allowing you to discover your interests; you will mold your career path and become one of the area's most trusted business advisors. Brickley DeLong is committed to developing and rewarding its greatest asset, its employees. We are continually building a team of professionals who are challenged to accept new responsibilities while upholding the highest level of integrity, innovation, and dedication to the Firm and its clients. We value hard work at Brickley DeLong, but we recognize the significance of opportunities for growth and work-life balance. Our focus is not only on quality of work, but on quality of life, which is why we care about our employees and their families. We believe that happy employees produce a strong work ethic, superb teamwork, and lasting client relationships.

Location: Fruitport, MI, US

Posted Date: 5/30/2025