Hospitality: Housekeeping & Laundry Supervisor

Purpose of the Role : To oversee and manage the housekeeping and laundry operations within a healthcare and hospitality environment, ensuring a warm, hygienic, and caring atmosphere for residents and guests. The Supervisor leads by example to maintain high hygiene and cleanliness standards, ensures infection control compliance, and fosters a supportive team culture. Key Responsibilities Include but Are Not Limited To Supervising housekeeping and laundry staff and supporting daily operations Conducting regular inspections to ensure hygiene, cleanliness, and presentation across all areas including frail care units Providing hands-on assistance with housekeeping and laundry tasks including use of industrial equipment Promoting and overseeing laundry services within the estate Ensuring proper handling, sanitization, and prevention of cross-contamination of laundry Managing safe handling and disposal of medical and general waste Ensuring infection control compliance through routine checks and staff training Onboarding, training, and mentoring staff on hygiene and cleaning best practices Monitoring team performance and fostering a collaborative work environment Managing stock levels of cleaning materials and linen and reporting needs to management Coordinating staff scheduling with management Addressing resident and guest concerns regarding housekeeping or laundry services Reporting maintenance and safety issues to management Criteria Previous experience in a housekeeping or supervisory role within hospitality or healthcare environment Strong leadership and team support skills with a caring, approachable manner Good communication skills in English; Afrikaans is an important advantage Excellent administration and organisational skills Good computer literacy High attention to detail, hygiene, and infection control standards Ability to work flexible hours, including weekends and public holidays Hands-on, proactive approach with commitment to quality service Valid drivers license advantageous; required to operate a golf cart around the establishment Working Hours / Conditions Full-time position; rostered shifts including weekends and public holidays as required Market-related salary aligned with the role On-site role in Somerset West; only candidates residing in Somerset West or within close proximity will be considered

Location: Somerset West, ZA

Posted Date: 6/9/2025