Sales Manager - Italian Hospitality Collection

Italian Hospitality Collection | Full time Sales Manager - Italian Hospitality Collection IHC- Italian Hospitality Collection S.p.A. is a world-class hotel, resort, and spa brand that boasts some of the most beautiful properties in Italy and offers rich, authentic experiences for passionate travelers seeking a true Italian lifestyle. With stunning properties in Tuscany, Sardinia, and the Italian Alps, the destinations offer their guests the perfect blend of business and leisure. Our mission is to bring together excellent hotels, resorts, and spas, so that together they constitute the best Italian hospitality brand in Europe. The company continues to grow and is expanding its portfolio in Italy, which currently includes the following properties: Baia di Chia Resort Sardinia , part of the Curio Collection by Hilton Hotel Laguna , a 5-star luxury hotel opening in 2022 under the Conrad Hotels & Resorts brand Chia Laguna - Hotel Village Grotta Giusti Thermal & Spa Resort, Tuscany - the largest underground thermal cave in Europe, a 5-star property within the Marriott portfolio under the Autograph Collection Hotels Fonteverde Lifestyle & Thermal Spa Retreat, Tuscany - a prominent destination in Tuscany and a member of the Leading Hotels of the World Bagnidi Pisa Palace Thermal & Spa, Tuscany - historic spa with natural warm waters, member of the Leading Hotels of the World LeMassif Hotel & Lodge, Valle D’Aosta - a ski resort with chalet-style design, affiliated with The Leading Hotels of the World OBJECTIVE OF THE ROLE We are seeking a dynamic and results-oriented Sales Manager who excels in both B2B and B2C environments . The ideal candidate will have a strong ability to build and maintain relationships with key stakeholders and a keen understanding of seasonal market dynamics . Acquire new clients and manage relationships with existing ones, promoting and selling the company's products or services; Achieve and exceed sales targets, contributing to the organization's growth and success; Adapt sales strategies according to seasonal demands, targeting appropriate B2B clients based on the season being promoted; Promote and acquire clients for other properties within the group, including city hotels, seaside resorts, and thermal facilities, tailoring approaches to different market segments. CORE JOB RESPONSIBILITIES AND DUTIES Identify and qualify new potential clients through prospecting activities such as cold calling, networking events, and market research; Develop relationships with MICE organizers, wellness retreat planners, sports tourism operators, and sustainable travel specialists; Maintain and develop strong relationships with existing clients, understanding their needs and offering tailored solutions; Prepare and present commercial offers, conduct product demonstrations, and negotiate contracts to close sales; Work closely with marketing and customer service teams to ensure a consistent and satisfactory client experience; Utilize CRM systems to track sales activities, update client information, and provide performance reports; Stay informed about market trends, competitor activities, and product innovations to effectively position the company in the market. PERSONALITY AND SKILLS Effective Communicator: able to convey information clearly and persuasively to clients and colleagues; Client-Centric: skilled in understanding and addressing client needs, fostering trust-based relationships; Independent and Proactive: capable of working autonomously and taking initiative to achieve goals; Negotiation Skills: aptitude for negotiating terms and conditions to secure advantageous deals; Organized and Efficient: proficient in managing time and priorities, demonstrating excellent organizational skills; Adaptable: flexible and resilient, able to adjust to dynamic work environments; Brand Ambassador: committed to upholding the values and philosophy of the brand in all interactions and communications. Location: The role is closely connected to the sales activities of Le Massif Hotel & Lodge , although the employee will be based at the central offices in Milan. Therefore, the candidate must be available to travel for trade fairs and client meetings (both in Italy and abroad) and to ensure presence at the hotel(s) whenever required. Report: Functionally reports to the Director of Sales Leisure and Director of Sales MICE, then to the Director of Sales & Marketing. Requisiti Listed below are the mandatory requirements recognized as minimum to be shortlisted for this role: At least 2 years of experience in sales roles, preferably in the hotellerie sector; Fluent in Italian and English; knowledge of French or German is a plus; Advanced knowledge of Microsoft Office (particularly PowerPoint); Available to travel for trade fairs and client visits, both within Italy and abroad; Results-oriented, focusing on achieving sales objectives and revenue optimization; Confident use of PMS (Protel, OnQPM) and CRM (Zoho, Delphi); Must be an EU citizen or possess an Italian work visa. J-18808-Ljbffr

Location: provincia-di-milano, IT

Posted Date: 6/13/2025