Training Manager

Training Officer – Luxury Hotel Group Make training transformational, not just transactional. Join a prestigious luxury hotel group where people are at the heart of everything they do. We are seeking a passionate and driven Training Officer to shape, deliver and evolve our clients learning and development strategy across all properties – existing and new. The Training Officer package. A basic salary of IRO £40’000 Complimentary Spa Day on your work anniversary Discounts on overnight stays and spa days 30% discount on food and drink whilst on property Free on-site parking Access to an employee assistance programme Comprehensive induction and ongoing training A fun, supportive, and inclusive work environment with development opportunities The Role As Training Officer, you will play a key role in embedding a culture of learning and excellence across the luxury portfolio. You’ll go beyond the basics of training delivery and take ownership of the full learning cycle – from administration to strategic innovation. Your responsibilities will include: Training Admin Excellence – Manage course registration, follow-up, training records, and maintain our Learning Management System (LMS) to the highest standard. Design & Delivery – Develop engaging and impactful training courses for all team levels. Deliver sessions across multiple properties – travel is essential. Strategic Development – Transform our current transactional approach into a future-focused Learning culture that supports long-term business and people goals. End-to-End Learning – Support the full employee lifecycle, with a particular focus on growing apprenticeships, continuous professional development (CPD), and senior team coaching. The required Training Officer Skills Proven experience in a training or L&D role, ideally within hospitality or luxury environments Confident designing and delivering learning programmes, in-person and online Comfortable with LMS platforms and all aspects of training admin Strong understanding of CPD, coaching and apprenticeship pathways Able to travel regularly across our UK property portfolio Inspirational communicator with a strategic mindset

Location: Tamworth, GB

Posted Date: 6/13/2025