People Experience Partner – Hospitality & Agri-Tourism Sector

Location: Western Cape, South Africa Industry: Hospitality | Agritourism | HR/People & Culture Contract Type: Full-Time | On-Site Salary: Commensurate with experience About the Role: A leading, purpose-driven hospitality and agritourism business in the heart of the Cape Winelands is seeking a People Experience Partner to join their People & Culture team. This is a hands-on, high-impact role that supports the employee experience across a broad spectrum of departments—from accommodation and culinary to guest experiences and farming operations. You will serve as a trusted HR business partner to operational leaders, building capability, enhancing engagement, and ensuring a values-aligned, people-first culture . Key Responsibilities: Business Partnering Act as the primary HR advisor for hospitality and operational teams Support workforce planning, talent management, and organisational design Coach managers on team dynamics, structure, and people development Employee Experience Implement engagement and recognition programs Facilitate feedback loops and proactive wellbeing initiatives Strengthen onboarding and employee lifecycle moments Performance & Development Roll out performance tools and frameworks Identify learning needs and support upskilling initiatives Champion leadership and career development pathways Operational HR Manage day-to-day HR operations including lifecycle events, wellness, and employee relations Collaborate with payroll, recruitment, and HRIS platforms (e.g., Payspace) Ensure HR policies and compliance with South African labour legislation People Projects & DEIB Drive people-centric projects: wellness campaigns, long-service recognition, seasonal staffing Contribute to diversity, equity, inclusion, and belonging (DEIB) efforts across the business Requirements: 5–7 years HR/People Partner experience in hospitality or service-driven environments Solid understanding of South African labour law and HR best practices Proven strength in coaching, change management, and conflict resolution High EQ with the ability to influence across all levels of the organisation Proficiency in HRIS platforms (Payspace an advantage) HR, Industrial Psychology, or Hospitality-related degree/diploma What Sets You Apart: You thrive across environments—boardrooms, back-of-house, or vineyards You lead with empathy but aren’t afraid of honest conversations You see culture as a living system , not a checklist Strong problem-solving skills , calm under pressure You’re people-first , practical, and purpose-driven To Apply Please submit a copy of your updated CV and a recent profile photo. Only shortlisted applicants will be contacted.

Location: Cape Town City Centre, ZA

Posted Date: 6/14/2025