Distribution Services Executive

Distribution Services Executive Due to an internal promotion, our Corporate Head Office at Millennium Hotels and Resorts UK is seeking an enthusiastic and committed Distribution Services Executive to join our Revenue and Distribution team. In this role, you will support the effective distribution of UK/EU hotel inventory and rates across all channels by maintaining accurate system configurations, ensuring CRS and PMS alignment, and managing GDS integrations. This role plays a key function in ensuring rate accuracy, system integrity, GDS connectivity performance, and overall service quality across UK and EU properties. Furthermore, the successful candidate will support the Line Manager in implementing other strategic initiatives and will be required to provide support to other team members in delivering the agreed-upon objectives. As Distribution Services Executive, your Key Responsibilities Include: Rate Loading & Content Management Accurately load and maintain rates, packages, and content in the Central Reservation System (CRS). Ensure consistency and parity across all connected channels, including Brand.com, GDS, and OTAs. Deliver training and ongoing coaching to internal stakeholders on rate loading procedures and troubleshooting CRS (currently Windsurfer) and GDS Systems Manage and maintain hotel content across Global Distribution Systems (GDS), ensuring accuracy of rates, availability, and descriptive content (HODs). Coordinate with GDS providers to implement updates, new property activations, and system enhancements. Perform regular audits to ensure GDS listings are correctly displaying property information and aligned with CRS data System Integration & Monitoring Monitor and maintain the reservation integration between CRS and Property Management Systems (PMS) to ensure seamless reservation flow. Troubleshoot and resolve interface errors in collaboration with IT and vendor partners. Support testing and validation of new system integrations or updates. Benefits of joining us: Social Events, Wellbeing and Team Activities Training and development Pension Salary Sacrifice Scheme Career development and salary reviews Interest-free Season Ticket Loan Scheme 1 Volunteer Days per year (fully paid and in addition to your annual leave) Complimentary meals prepared for you by our chefs Length of Service-related holiday scheme My Millennium discount perks Discount on Accommodation worldwide and 50% Food and Beverage Outlets Life Assurance Recommend a Friend Scheme About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, as well as real opportunities to develop and gain promotion within the industry.

Location: The City, GB

Posted Date: 6/14/2025