Manager (IT Support) - Army New MINDEF | Engineering Closing on 08 Jul 2025

What the role is: You drive the Operations Support Information Technology (OSIT) Business Processes Redesigning (BPR) reviews and implementation while managing the procurement, accounting, and equipping of laptops for the Army. You also oversee eight Army IT Concierges to ensure excellence and consistency in OSIT service delivery across all Army Camps. What you will be working on: - Manage centralized laptop procurement - Oversee equipment accounting and auditing - Plan, coordinate, and execute the timely refresh or redeployment of laptops - Facilitate and execute laptop deployments - Supervise IT Concierge teams - Manage OSIT service accounts - Manage the disposal of obsoleted OSIT devices and network equipment Challenges include: - Ensuring high standards of IT support while managing end-user expectations for fast and efficient service - Ensuring IT support aligns with cybersecurity policies and regulatory requirements - Bridging the gap between IT teams and business leaders - Leading a team of IT professionals while also managing client expectations What we are looking for: - Education in Computer Science, Engineering, or Information Systems - At least 3 years of experience in organization planning and development, Business Continuity Planning (BCP), Network Configuration Management, or Resource Planning and Management is advantageous - Operations planning expertise - Auditing knowledge - Accounting experience - Team leadership abilities - Collaborative mindset (Applicants with no experience may apply.) Appointment will be commensurate with your experience. Only shortlisted candidates will be notified. About MINDEF The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor. The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers opportunities in various functions such as corporate communications, cyber security, data analytics and visualization, defence policy, finance, HR, psychology, and more. DXOs work alongside military counterparts to contribute to MINDEF/SAF’s mission and ensure Singapore's security and stability. United by this cause, our lines of defence work together to secure the prosperity and progress of our nation. J-18808-Ljbffr

Location: Singapore, SG

Posted Date: 6/15/2025