Hotel Operations Manager - Indigo Hotel

Hotel Operations Manager Salary: £42,000–£44,000 Location: London, West End Are you a driven hospitality leader with IHG experience and a passion for standout guest service? Hotel Indigo Leicester Square is seeking an Operations Manager to lead daily hotel functions and inspire a high-performing team at our vibrant boutique property in the heart of London’s West End. Key Responsibilities Oversee daily operations across front office, housekeeping, and maintenance. Deliver memorable, personalised guest experiences from check-in to check-out. Lead, mentor, and motivate a dynamic team. Ensure consistent delivery of Indigo’s unique lifestyle brand standards. Support revenue, cost control, and overall profitability. Ensure compliance with H&S, regulations, and company policies. What You’ll Bring Proven hotel operations management experience, ideally within IHG or a boutique/lifestyle brand. Confident leadership and people-management skills. Passion for service, detail, and creating standout guest experiences. Commercial mindset with KPI and financial awareness. Familiarity with hotel systems and brand standards.

Location: The City, GB

Posted Date: 6/15/2025