Franchise Support Manager (Restaurant )

Summary We are seeking a dedicated and experienced Franchise Manager to oversee the operations of our franchise locations. The ideal candidate will possess a strong background in hospitality and culinary management, with a focus on delivering exceptional customer service. This role requires effective leadership skills to train and develop staff while ensuring adherence to brand standards and operational excellence. Duties Manage day-to-day operations of franchise locations, ensuring compliance with company policies and procedures. Train, develop, and mentor franchise staff in areas such as food handling, customer service, and hospitality best practices. Conduct regular evaluations of franchise performance, providing feedback and implementing strategies for improvement. Collaborate with franchise owners to enhance operational efficiency and drive sales growth. Oversee inventory management, ensuring adequate stock levels while minimizing waste. Maintain high standards of cleanliness and organization in all areas of the restaurant or establishment. Lead recruitment efforts by conducting interviews and selecting qualified candidates for various positions within the franchise. Foster a positive work environment that encourages teamwork and employee engagement. Experience Proven experience in a managerial role within the food service or hospitality industry, preferably in casual dining settings. Strong understanding of culinary operations, food handling practices, and health regulations. Demonstrated leadership abilities with experience in training development and team management. Excellent customer service skills with a passion for enhancing guest experiences. Background in hotel management or bar operations is a plus but not required.

Location: Topanga, CA, US

Posted Date: 6/15/2025