Service Manager for Italy and Balkans

Operations & Maintenance manager Maintenance manager Operation manager IT & Controls engineer spare part coordinator maintenance planner administrator / secretary process engineer Backoffice administrators Job purpose statement General management (set up of) O&M contracts of the site(s) and / or other service contracts in the region : Personnel Operations Service Quality Finance Subcontracts and variations. Manages stakeholders up to senior management both at customer and Vanderlande. Continuous development of the Vanderlande (SBS) Service proposition worldwide. Actively creates and steers business investments with customers (next 110 years.) Support with startup of new onsite team(s). Development and further professionalization of the site based service team(s) (worldwide). Management of incidents (external & internal) Qualification and abilities 10 years (international) service management experience Entrepreneur people manager and a good communicator who can develop long term supplier and customer relationships and / or networks Background in automated handling systems the capital goods industry and / or system integration business. Understands business criticality of the systems. Used to work with 3rd party service providers as subcontractors Knowledge of service contracts is an advantage Strong customer focus and service blood Excellent verbal and oral skills in English language Excellent verbal and oral skills in local language are preferred. Willing to travel worldwide intensively / (temporary) relocate to region. Drive for continuous improvement Commercially minded & project management skills Team builder Available to regularly travel worldwide (e.g. Headquarters) Responsibilities Final responsibility for performance of maintenance and operations on all (SBS) site(s). Management / participation in global audit program Key activities Support in) preparing and setup of service contract. Set up / Management of service contract(s) : staff operations quality finance / P&L Contact with customer Problem solving and trouble shooting. Reporting to customer Communication with Head Quarter in the Netherlands Cost control warranty issues. Budget control and evaluation. Managing contracts with subcontractors and customer. Control and improve maintenance methods. Weekly and monthly reports. Responsible for health safety and environment on site. Work pattern Fulltime daily working hours and being available for major escalations. Competences Organizational sensitivity GroupOriented leadership Customerorientation / Service Provision Maintaining relationships Systemic thinking Defining and developing strategies Perseverance Safety Leadership Required Experience : Manager Key Skills Restaurant Experience,Kitchen Experience,Dealership Experience,Food Safety Experience,Management Experience,Auto Service Management,Maintenance,Operations Management,Cash Handling,Leadership Experience,Supervising Experience,Automotive Service Employment Type : Full-Time Experience : years Vacancy : 1 J-18808-Ljbffr

Location: saronno, IT

Posted Date: 6/16/2025