Community Manager - Aethos Milan Club

Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's why we carefully select our locations and work with people who want to be part of a community rather than just having a job. Everyone at Aethos can make a personal impact on the community and company—great ideas can come from anywhere. We are a young, dynamic hospitality company that values time with friends and loved ones, sustainability, well-being, and the luxury of time and space. We aim to be the first choice for those seeking respite from stress and the mundane, redefining hospitality with community and guest needs in mind. We invite you to be part of our story. About Aethos Milan Aethos Milan is a boutique hotel and members club located in Milan’s vibrant Navigli district. With 32 individually designed rooms, a world-famous cocktail bar, a gym, and Zaia restaurant, we strive to make Aethos Milan a home for travelers and members alike. Our focus is on creating outstanding hospitality through a dedicated team. As a member club, hotel, and culinary destination, we are innovating and reinventing the travel experience for a community of conscious travelers and members. Overview Essential Job Functions and Responsibilities Develop and implement community engagement strategies Plan and execute community initiatives and programs Participate in social, corporate events, and workshops Respond to community inquiries and feedback Network with the local creative community to build awareness and support recruitment Monitor atmosphere and ensure top-quality service from reception throughout the visit Collaborate with marketing and support teams Analyze data to assess engagement Coordinate with internal stakeholders to enhance the member experience, including marketing, F&B, finance, and HR Core Competencies Fluent in English & Italian, both written and spoken Strong network and presence in Milan/Italy, with experience in growing communities Proven leadership in community building online and offline Experience in event planning, social programming, and driving member engagement Empathy, friendliness, and positive energy Self-starter with initiative to create new programs Excellent interpersonal skills and a passion for meeting people Understanding of business fundamentals, including finance and investments Responsibility for membership growth, retention, and experience, including hosting events and communications Flexible work schedule and willingness to work outside traditional hours Ability to collaborate across diverse teams and work on property and at an executive level Presence as a face of the club to members Problem-solving skills and proactive attitude Proficiency with CRM, financial tools, Excel, and similar software Leadership experience in community management, marketing, or PR is a plus If you are passionate about creating meaningful connections, building vibrant communities, and delivering exceptional member experiences, we would love to hear from you. Join us to shape a dynamic, innovative, and thriving community. J-18808-Ljbffr

Location: provincia-di-milano, IT

Posted Date: 6/16/2025