Director of Information Technology

San Clemente Palace is looking for a Director of IT . Job Description: Overview The Director of IT at the hotel is responsible for ensuring compliance within the Information Technology and Audio Visual environments. This includes adherence to Payment Card Industry (PCI) regulations, local data laws, network security standards, and other regulatory requirements. The role involves end-of-life management and planning, project management, budget planning, compliance with MOHG Product Standards and Guidelines, and routine task management, including external and internal audits. The Director of IT serves as the primary technical liaison between hotel operations and the corporate functions of the Mandarin Oriental Hotel Group. This position is generally separate from the hotel’s IT support team and is available on weekdays for escalation, colleague engagement, and critical corporate IT tasks or follow-up. Breakdown of Responsibilities Executive Summary Responsibilities include budgeting, project management, risk management, task and lifecycle management, cybersecurity, PCI compliance, partnership with hotel executives, MOHG IT interface, strategic alignment, and audit compliance. General IT Management Managing business requests, strategy, and relationships Driving innovation and local solutions Participating in executive and operations meetings Engaging in corporate IT meetings Managing IT preventative maintenance programs IT Support Managing routine IT tasks (38 listed tasks) IT Team Management Resource management within the IT department Talent development initiatives IT team orientation programs Project Management Overseeing major projects Cybersecurity and Compliance Managing cybersecurity efforts Handling internal and external audits and compliance Assessing cybersecurity risks Ensuring local regulation compliance Developing BCP (Business Continuity Planning) and conducting drills Enforcing MOHG security controls Network Management Basic network configuration Wi-Fi configuration Configuration review Location: Venice, Veneto, Italy J-18808-Ljbffr

Location: provincia-di-venezia, IT

Posted Date: 6/17/2025