Russell Tobin
Assistant General Manager (New York)
Job Location
New York City, NY, United States
Job Description
Title: Assistant General Manager Location: East Village, NY Salary: $ 85,000 We are seeking an experienced and passionate Assistant General Manager (AGM) to join our dynamic team! The AGM is responsible for overseeing daily restaurant operations, ensuring high-quality food and beverage service, maintaining a positive work environment, and leading the team towards achieving sales and operational objectives. The role involves managing staff development, ensuring guest satisfaction, and maintaining a cost-effective, safe, and clean operation. Key Responsibilities Guest Relations: Foster positive guest relationships, resolve complaints, and ensure exceptional guest experiences. Team Leadership: Lead and motivate staff, create a productive work environment, and promote a culture of cooperation and high morale. Operational Oversight: Assist the General Manager in running day-to-day operations, including cost control, inventory, and adhering to company policies. Staff Development: Participate in recruitment, hiring, training, performance management, and, when necessary, terminations. Quality Assurance: Ensure consistently high food quality, excellent service, and cleanliness standards in both kitchen and dining areas. Financial Management: Assist in managing budgets, reducing costs, and ensuring profitability. Safety and Compliance: Enforce safety and health regulations, ensure compliance with laws and company policies, and maintain a safe work environment. Guest Satisfaction: Ensure that all guests have an outstanding dining experience and handle any issues that may arise. Operational Leadership: Supervise staff on the floor during service, provide training and support, and ensure smooth restaurant operations. Reporting & Communication: Report daily operational issues to the General Manager and provide solutions to any operational challenges. Qualifications Experience: Minimum of 3 years of restaurant management experience, preferably in a high-volume setting. Skills & Knowledge: Strong understanding of restaurant functions, including food preparation, sanitation, security, personnel management, and record-keeping. Strong analytical and financial skills, with the ability to manage food and labor costs effectively. Exceptional verbal and written communication skills, with the ability to interact effectively with staff, guests, and management. Leadership qualities, with the ability to inspire, train, and develop a team. Ability to handle multiple tasks simultaneously, prioritize effectively, and problem-solve in a fast-paced environment. Additional Requirements: Ability to work flexible hours, including nights, weekends, and holidays. Proficient in inventory management and operational procedures. Passionate about guest service, team development, and achieving operational excellence. What We Offer: Competitive Salary Opportunities for Growth and Advancement Supportive and Collaborative Work Environment Health and Wellness Benefits Flexible Scheduling
Location: New York City, NY, US
Posted Date: 6/17/2025
Location: New York City, NY, US
Posted Date: 6/17/2025
Contact Information
Contact | Human Resources Russell Tobin |
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