Store Manager

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. With over 50 years of experience, Ralph Lauren's reputation and distinctive image have been consistently developed across a growing portfolio of products, brands, and international markets. The company's brands include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, making it one of the world's most recognized families of consumer brands. At Ralph Lauren, we foster a culture of inclusion by amplifying diverse voices and perspectives, ensuring fairness and belonging for all employees. Our inclusion initiatives focus on Talent, Education & Communication, Employee Groups, and Celebration. We are seeking a Store Manager to play a strategic role in leading the store team to deliver an exceptional customer experience. The role involves empowering and motivating the team, generating revenue, and ensuring sustainable growth. The Store Manager will communicate and implement retail strategies aligned with Ralph Lauren's vision and embrace our Winning Culture by meeting sales objectives through the 5 steps of service: Create, Connect, Convert, Confirm, Continue, both in-store and digitally. Responsibilities: Drive sales and profit performance, ensuring all KPIs are met. Partner with leadership to develop budgets and monitor performance. Recruit, select, supervise, and develop store staff. Coach and mentor team members, including succession planning. Manage shrinkage and implement loss prevention procedures. Maintain store standards and ensure effective execution. Provide feedback on high-performing merchandise and presentation. Contribute to merchandise presentation aligned with brand image. Implement promotional strategies supporting sales and marketing goals. Engage in community and charity events. Manage expenses and exceed sales and key metric targets such as Conversion, Units per Transaction, and Sales per hour. Create a memorable customer experience focusing on retention and loyalty. Model and deliver the RL Experience service standards. Ensure a welcoming environment that leaves a positive impression. Build relationships with corporate teams to influence product mix and store layout. Maintain visual standards and execute store directives effectively. Manage inventory to minimize shrink and optimize stock flow. Ensure compliance with company policies, including health and safety. Optimize resources to enhance productivity and the customer experience. Experience, Skills & Knowledge: Minimum 5 years of leadership experience in the luxury sector. Deep understanding of the luxury market and competitor activity. Strong communication and interpersonal skills. Ability to build relationships, promote teamwork, and develop talent. Analytical skills and proficiency in reporting. Action-oriented and solution-driven mindset. Competence in IT systems, including Excel and Word. Fluent in English. J-18808-Ljbffr

Location: fidenza, IT

Posted Date: 6/19/2025