Duty Manager

Cinema Manager 29-31.5k Are you passionate about delivering an exceptional cinema experience? A prestigious cinema chain seeks a dynamic and dedicated Cinema Manager to lead a vibrant team and create a profitable, customer-first entertainment destination. Due to the location, you'll need to be a driver - some shifts will finish at 3am (no public transport). Key Details:- Role: Cinema Manager – hands-on management including rostering, payroll, budgets, stock control, sales, and compliance training. Team Structure: Reporting to General Manager, alongside 1 other Cinema Managers, 2-3 Team Leaders, overseeing 35-40 employees. Shifts can finish as late as 3am and start as early as 8am. Ideal Experience: Background in retail, hospitality, leisure venues, or similar industries; proven experience managing teams, employee relations, food hygiene audits, and bar compliance. Salary & Benefits: 29-31.5k, 5% pension scheme, 30 days holiday (including bank holidays) plus discretionary additional days (up to 5), plus unlimited film viewings for yourself friends and family allowance. Parking: Free, Available onsite Key Responsibilities: Team Management: Recruit, train, and manage a high-performing team. Set individual objectives, provide regular feedback, and conduct performance reviews to ensure the team meets the cinema's goals. Customer Service: Promote a friendly and helpful environment. Address customer complaints professionally and promptly, ensuring a high standard of service. Operational Efficiency: Manage resources effectively, from staff rotas to building maintenance. Ensure all IT and digital equipment is maintained and any issues are promptly resolved. Compliance and Safety: Ensure the cinema complies with all legal requirements, company policies, and safety procedures. Conduct regular screen checks and adhere to fire safety and health regulations. Retail Management: Oversee stock management and merchandising to maximise sales. Ensure the retail offer is maintained to company standards and meets customer expectations. Shift Management: Run Duty Manager shifts, ensuring the cinema operates smoothly and all centrally driven initiatives are implemented effectively. Skills and Experience Required: Proven experience in a managerial role within the retail, hospitality, or entertainment sectors.- Strong leadership and team management skills. Excellent communication and interpersonal abilities. A customer-focused mindset with a commitment to delivering high standards of service. Ability to manage multiple tasks and work under pressure. Knowledge of health and safety regulations and compliance. This role is perfect for a motivated individual looking to make a significant impact in the cinema industry. Join a team dedicated to creating memorable movie experiences and lead the way in entertainment excellence.

Location: Exeter, GB

Posted Date: 6/20/2025