San Clemente Palace Venice managed by Mandarin Oriental
Hotel Director
Job Location
venezia, Italy
Job Description
The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company-based targets and Key Performance Indicators (KPIs). The Hotel Operations Department includes Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day-to-day operation and performance of all departments within Hotel Operations. Qualifications: Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment. Exceptional communication, problem-solving, decision-making, and interpersonal skills. Ability to lead with a “global” perspective in a culturally diverse and dynamic environment. Knowledge of principles and processes involved in business and organizational planning, coordination, and execution, including strategic planning, resource allocation, workforce planning, leadership techniques, and production methods. Knowledge of principles and processes for providing personalized services, including needs assessment, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in human resources functions. Ability to lead teams positively and productively by inspiring and developing individuals and managing processes effectively. Bachelor’s degree in hospitality management, business administration, or a related field from an accredited college or university, or equivalent on-the-job experience (preferred). Intermediate computer software skills required. J-18808-Ljbffr
Location: venezia, IT
Posted Date: 6/24/2025
Location: venezia, IT
Posted Date: 6/24/2025
Contact Information
Contact | Human Resources San Clemente Palace Venice managed by Mandarin Oriental |
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