Director of Food & Beverage (Operations)

Director of F&B (Operations) Reporting to the General Manager, the incumbent shall be responsible to:- Lead and supervise operations of all F&B outlets including restaurants, bars and banquet event catering. Develop, implement, and monitor operational systems and processes to ensure efficient and timely completion of tasks. Work closely with section/department heads to set departmental goals, budgets, and performance metrics. Analyze data and reports to identify areas for improvement and implement cost-saving initiatives. Ensure adherence to brand standards, safety protocols, and guest service excellence. To work with the Outlet Managers, Banquet Operation Manager and respective Head Chefs to take corrective action where necessary. Oversee staff recruitment, training, and development to create a highly motivated and engaged team. To conduct frequent and thorough kitchen inspections together with the Executive Chef to ensure smooth Food & Beverage operations. To frequently taste food and beverage in all outlets and be demanding and critical when it comes to food and beverage quality and consistency. To communicate daily with the Executive Chef to ensure that the buffet displays are of the highest quality and visually appealing. To focus on upselling program to optimize revenue in all outlets. Maintain positive relationships with vendors and suppliers to secure the best possible rates and services. Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction. Stay abreast of industry trends and best practices, implementing innovative strategies to improve hotel operations. Prepare reports for senior management on the hotel's performance and identify areas for improvement. Requirements: At least 5 years’ relevant experience with a proven track record in similar capacity A degree in Hotel Management or equivalent professional qualifications Self-driven, excellent communication, organization and leadership skills Strong business and financial acumen to drive revenue Strong cost management, analytical and conceptualization skills Well updated and connected with the relevant authorities in the F&B arena and statues relating to Food Safety and Management. J-18808-Ljbffr

Location: Singapore, SG

Posted Date: 6/30/2025