Head of Operations

Key Responsibilities Oversee P&L for all cafeteria units, ensuring financial targets are met. Manage annual business plans, budgets, and monthly forecasts, providing performance updates. Evaluate results and implement actions to meet KPIs in revenue, cost, service, quality, and safety. Maintain high service quality and food standards in a team-focused environment. Promote "Brighter Cafeteria of Tomorrow" as an iconic showcase, leveraging technology to boost performance and profitability. Lead Operations and Culinary teams to ensure smooth, efficient operations across outlets. Develop and execute operational strategies aligned with company goals, monitoring key performance metrics. Improve operational processes, workflows, and resource allocation for greater efficiency. Oversee operational budgets, ensuring cost control and effective resource use. Ensure compliance with health, safety, and regulatory standards. Foster a high-performance culture with leadership, coaching, and mentorship. Build strong relationships with vendors and clients, leading contract negotiations for optimal terms. Ensure superior service delivery, exceeding customer expectations consistently. Provide regular performance reports with actionable insights for senior management. Key Requirements 8-10 years in operations management, preferably in food service or hospitality, with 5 years in senior leadership. Bachelor's in Business, Operations Management, Hospitality, or related field; Master's preferred. Skills: Proven leadership and people management skills Strong problem-solving and decision-making abilities Expertise in budgeting and financial management Excellent communication and interpersonal skills Ability to work under pressure and meet deadlines Attributes: Proactive, hands-on leader with a strategic vision and commitment to operational excellence and customer satisfaction. J-18808-Ljbffr

Location: Singapore, SG

Posted Date: 6/30/2025