Guest Experience Coordinator | Caruso a Belmond Hotel

Guest Experience Coordinator | Caruso a Belmond Hotel 1 week ago Be among the first 25 applicants We are seeking a highly professional individual with an outgoing personality and discreet nature. The ideal candidate will be responsible for warmly welcoming guests, ensuring their satisfaction, and guiding them throughout their stay. Reports to: Guest Experience Manager Primary Responsibilities Include: Assist the Guest Experience Manager in the daily operations of various front-of-house departments Maintain high levels of customer service Handle guest complaints, review compliments, and extend VIP treatments to VIP guests Review guests' special requests daily Requirements: Outgoing yet discreet personality Ability to work under pressure and solve problems effectively Excellent interpersonal skills with guests and staff; ability to handle stressful situations positively Fluency in Italian and English Minimum of 3 years experience in a similar role within a luxury environment What We Offer: At Hotel Caruso, we foster a culture of kindness, active listening, and genuine connections. Our benefits include: Seasonal labor contract per C.C.N.L. Settore Turismo Complimentary worldwide nights as per Belmond policy Career growth opportunities within Belmond Complimentary meals during shifts Uniform dry cleaning Accommodation and residence cleaning for non-residents We are committed to your personal and professional development. Join us to create unforgettable moments for our guests and communities. This is your moment. Apply today! About Us: Caruso, a Belmond Hotel, is a romantic retreat perched above the Amalfi Coast. This 11th-century palace offers lush grounds, access to a private beach, and stunning panoramic views. It is a premier wedding destination and a magical setting for memorable experiences. Join us to craft a unique career and achieve the exceptional. The Belmond & LVMH Family: As part of LVMH and the Belmond collection, we offer iconic hotels, trains, and river cruises worldwide. Our employees are at the heart of delivering extraordinary experiences in breathtaking destinations. J-18808-Ljbffr

Location: Ravello, Lombardia, IT

Posted Date: 7/3/2025