General Manager

General Manager Are you ready for the next step in your career? We’re on the lookout for a dedicated General Manager to join Restaurant Associates - a full-time leadership role overseeing a dynamic and diverse catering and hospitality operation. With a team of 38 colleagues and generating approximately £3M in annual revenue, this is an exciting opportunity for an experienced, people-focused leader ready to take on a high-impact role within a prestigious workplace environment. Why Join Us? If you’re passionate about food, hospitality, and operational excellence - and want to work with a business that values individuality, invests in its people, and rewards dedication - this could be the perfect opportunity. We offer a comprehensive benefits package that includes: Free meals on duty Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes Team Structure You’ll lead a well-established and collaborative team, including: Finance Manager Deputy General Manager Restaurant Manager (restaurant, café, coffee bar) with 8 FOH team members Hospitality Manager (internal & external client hospitality, incl. bar - Wed/Thurs) with 8 FOH team members Head Chef leading: 10 staff dining team members 6 hospitality chefs Key Responsibilities Oversee all aspects of food and beverage operations Deliver consistently high-quality service across staff dining, retail, hospitality, and events Build and maintain strong client relationships Lead, manage, and develop a large multi-disciplinary team Ensure compliance with all company policies and health & safety standards Drive revenue and commercial performance in line with budgeted targets Implement marketing and promotional strategies to increase sales What We’re Looking For Proven experience in a senior management role within catering, hospitality, or retail Strong commercial acumen and budget management expertise Excellent leadership and people development skills Passion for food and exceptional service delivery Strong communication, IT, and organisational skills A positive, can-do attitude with a focus on innovation and quality At Restaurant Associates , part of Compass Group UK & Ireland , we deliver first-class hospitality services in iconic venues and workplace environments. We are proud to foster a culture of diversity, inclusion , and authenticity , where everyone can thrive.

Location: Thetford, IP24, GB

Posted Date: 7/3/2025