Customer Service Executive (Travel Industry)

TBO.COM, an international award-winning travel tech organization, is seeking a top talent Operation FIT Specialist in the Travel Industry to join our team. Requirements: Fluent in English and Italian with experience in the Travel Industry. Job Description: Handle online reservations for Hotels, Flights, Car rentals, Transfers, etc. Coordinate offline requests with internal departments. Manage bookings and resolve last-minute challenges. Assist travel agents via incoming calls, managing reservations with special requests. Negotiate with customers and suppliers to find the best resolutions. Operate multiple online systems to provide service to travel agents. Handle operational and administrative cases from start to finish. Qualifications: Service-oriented with strong communication skills. Fluent in English and Italian; knowledge of French is a plus. Independent, self-motivated, patient, and goal-oriented. Experience working B2B with travel agents or industry professionals. Ability to adapt to new technologies and procedures. Flexible to work night, evening, and weekend shifts. Ability to work as a Consultant (VAT) is a plus. J-18808-Ljbffr

Location: Ravenna, Emilia-Romagna, IT

Posted Date: 7/4/2025