Customer Service Executive (Travel Industry)

TBO.COM, an international award-winning travel tech organization, is seeking a top talent Operation FIT Specialist in the Travel Industry to join our team. Requirements: Fluent in English and Italian, with experience in the Travel Industry. Job Description: Operational handling of online reservations for hotels, flights, car rentals, transfers, etc. Coordinate offline requests with internal departments. Handle bookings and cases with last-minute and on-spot challenges to solve problems. Assist travel agents via incoming calls, managing reservations with special requests. Negotiate with customers and suppliers to find the best resolutions. Manage multiple online systems simultaneously to provide service to travel agents. Resolve operational and administrative cases from start to finish. Qualifications: Service-oriented with high communication skills. Fluent in English and Italian; knowledge of French is a plus. Independent, self-motivated, patient, and goal-oriented. Experience working B2B with travel agents or industry professionals. Ability to adapt quickly to new technologies and procedures. Willingness to work night, evening, or weekend shifts. Ability to work as a VAT Consultant is a plus. J-18808-Ljbffr

Location: Vicenza, Veneto, IT

Posted Date: 7/4/2025