Customer Service Manager

This is an exceptional opportunity to become part of a renowned hospitality organization recognized globally for its dynamic dining experiences. As a Front of House Manager, you will oversee the daily operations of the restaurant, manage performance and team development, and ensure an outstanding guest experience consistently. Working closely with senior leadership, you will maintain brand standards, develop talent, and drive both service excellence and operational success in a fast-paced environment. Key Responsibilities: Coach and mentor staff to deliver excellent customer service. Evaluate and improve systems and processes to meet brand standards. Develop and retain top talent through clear goals and career development. Implement and enhance training programs for staff growth and retention. Proven experience in a high-volume, full-service restaurant Operations Manager role. Fluency in English required; additional languages a plus. Front of House Manager This is an exceptional opportunity to become part of a renowned hospitality organization recognized globally for its dynamic dining experiences. As a Front of House Manager, you will oversee the daily operations of the restaurant, manage performance and team development, and ensure an outstanding guest experience consistently. Working closely with senior leadership, you will maintain brand standards, develop talent, and drive both service excellence and operational success in a fast-paced environment. Key Responsibilities: Coach and mentor staff to deliver excellent customer service. Evaluate and improve systems and processes to meet brand standards. Develop and retain top talent through clear goals and career development. Implement and enhance training programs for staff growth and retention. Proven experience in a high-volume, full-service restaurant Operations Manager role. Fluency in English required; additional languages a plus. About the Role If you would like to learn more about this position, please apply or send your CV to us. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information. Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button. J-18808-Ljbffr

Location: Toscana, IT

Posted Date: 7/4/2025