Sales Development Specialist NEM

Where passion meets opportunity The best of your adventures is the one you have yet to sail! Job Purpose MSC Cruises is the world's third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and Far East markets. Headquartered in Geneva, MSC Cruises is one of the two brands that sit within the Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. MSC Cruises - the contemporary brand - has a modern fleet of 22 cruise ships with three new vessels due to be launched in 2025, 2026, and 2027. We are seeking a highly motivated and ambitious Sales Development Specialist NEM to join our dynamic sales team. This is an exciting opportunity for an enthusiastic individual looking to grow their career in the premium travel sector. In this role, you will be instrumental in developing new market opportunities, spreading product knowledge & brand advocacy, providing essential support to our existing sales channels, contributing directly to our growth in key regions. Key Accountabilities * Research and identify new potential distribution partners (e.g., high-end travel agencies, concierge services, private client advisors) in underdeveloped or emerging markets; * Assist in developing and executing strategies to penetrate and grow sales in newly identified markets; * Support the creation of tailored sales presentations and materials for new business; * Participate in initial outreach and follow-up activities with prospective partners, under the guidance of senior sales team members; * Provide dedicated administrative and operational support to existing sales distribution partners (e.g., travel agencies, tour operators); * Assist with day-to-day sales inquiries, booking support, and problem resolution for our partners; * Help prepare sales reports, presentations, and market analysis for internal and external stakeholders; * Maintain and update CRM systems with accurate partner information and sales activities; * Support the coordination of sales training sessions and familiarization trips for partners; * Act as a point of contact for routine communications with partners, ensuring timely and professional responses. * Develop a comprehensive understanding of our brand, product offerings, itineraries, unique selling propositions, and target audience; * Represent the brand professionally and passionately in all interactions. Qualifications (skills, competencies, experience) * 1/2 years of experience in sales, account management, or sales support, preferably within travel, hospitality, or a related service-oriented industry; * Bachelor's degree in Business, Marketing, Hospitality, Tourism, or a related field; * Excellent written and verbal communication skills in English; * A strong interest in and passion for the cruise industry; * Good knowledge of Microsoft Office; * Proactive, self-starter with a strong desire to learn and develop sales skills; * Strong organizational skills and attention to detail; * Ability to work independently and as part of a collaborative team; * Ability to travel 50% of the time as required for market development or sales support activities. Visa requirements (if any) * Right to work in Italy. Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here

Location: Naples, Italy, IT

Posted Date: 7/4/2025